Hi! I’m Jolina, a results-driven Virtual Assistant with experience in Sales, Business Development, Customer Service, and Admin Support. I specialize in customer support, lead generation, appointment setting, CRM management and client communication through chat and phone. Reliable, adaptable, and detail-oriented, I’m passionate about helping businesses grow while delivering excellent customer experiences and efficient day-to-day support.
Experience: 5 - 10 years
I have experience in business development, including lead generation, client outreach, building rapport, email management, and customer retention to support sales growth and long-term relationships.
Experience: 2 - 5 years
I have strong administrative support experience from my roles as a Business Development Officer and CSR Supervisor, including CRM management, report preparation, scheduling, and documentation. I also supported daily operations, performance tracking, and coordination with internal teams, ensuring accuracy, organization, and timely completion of tasks.
Experience: Less than 6 months
I have basic knowledge of social media marketing, including content creation, scheduling posts, engaging audiences, and understanding platform analytics.
Experience: 6 months - 1 year
I have creative design skills using Canva and video editing apps such as InShot and CapCut, creating visually engaging graphics and short-form videos for marketing and social media content.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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