Lovely

Customer Support Specialist | Email Support VA | Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

July 20th, 2026 (2 days ago)

Member Since

November 17th, 2025

Profile Description

Looking for a dependable Virtual Assistant who can provide excellent customer support while keeping your business organized and running smoothly?

I have over 3 years of experience in customer service, account handling, sales support, and administrative assistance. I help businesses provide excellent customer experiences by responding to inquiries professionally, managing emails, organizing records, and completing administrative tasks with accuracy and efficiency.

Services I Offer

Customer Support
• Email and chat support
• Respond to customer inquiries professionally and promptly
• Handle customer concerns, complaints, and follow-ups
• Assist with order updates, account inquiries, and basic troubleshooting
• Deliver friendly, professional, and customer-focused service

Administrative Support
• Email and inbox management
• Calendar and appointment scheduling
• Data entry and database management
• File and document organization
• Internet research
• Report preparation and task monitoring

Creative Support
• Canva designs for presentations, social media, and marketing materials
• Simple visual content creation
• Basic CapCut video editing

Tools & Software
• Google Workspace (Gmail, Google Docs, Google Sheets, Drive, Calendar)
• Microsoft Office (Word & Excel)
• Canva
• CapCut
• Email and Chat Platforms

Why Work With Me?
• Professional and friendly communication
• Strong attention to detail and accuracy
• Organized, dependable, and reliable
• Fast learner who quickly adapts to new tools and systems
• Able to follow Standard Operating Procedures (SOPs)
• Committed to delivering quality work and excellent customer service

I believe great customer support and organized administrative work help businesses build stronger relationships with their customers. I am committed to providing reliable support, maintaining professionalism, and helping your business operate more efficiently.

If you're looking for a Virtual Assistant who is organized, proactive, and dedicated to delivering excellent results, I'd be happy to become a valuable part of your team.

Availability: Open for Full-Time or Part-Time opportunities.

Portfolio:
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Top Skills

Office and Administration » Calendar Management

Experience: 2 - 5 years

I create and manage weekly calendars for appointments, meetings, and reminders to help clients stay organized and focused. I coordinate schedules efficiently, track deadlines accurately, and maintain an organized workflow so clients can focus on growing their business without worrying about missed tasks.

Office and Administration » Email Management

Experience: 2 - 5 years

I handle daily email communications professionally, responding to client inquiries promptly and keeping inboxes organized. I maintain follow-ups and ensure timely responses to help clients maintain smooth and efficient communication with their customers.

Customer Support » Customer Service

Experience: 2 - 5 years

I respond to client inquiries via email and chat clearly and professionally, providing updates and answering questions on time. I ensure customer satisfaction while helping clients maintain smooth operations and effective communication with their audience.

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

I enter and organize client and sales information accurately in spreadsheets and databases. I maintain records to support daily operations and generate reports efficiently, ensuring that data is reliable and up-to-date for smooth business management.

Design » Graphic Design » Canva

Experience: 1 - 2 years

I create learning tutorials and educational materials, such as activity books and instructional videos, designed to be clear, engaging, and easy to follow. My focus is on delivering content that helps learners understand concepts quickly and effectively.

Office and Administration » File Management

Experience: 2 - 5 years

I sort, organize, and maintain digital folders efficiently to ensure easy access and retrieval of important documents. I help keep files structured and up-to-date, supporting smooth operations and reducing time spent searching for information.

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Ronda, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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