A detailed-oriented professional with over 6 years of experience in the VA industry while almost 2 years of experience in healthcare industry (WFH), specializing customer service, technical support, administrative experience. Adept in managing logistics operations, streamlining processes, and optimizing customer support. Demonstrated ability to lead teams, deliver quality service, and leverage technology for process improvement. Proficient in various platforms including TABS, Careport, Atlas, Kinnser, GohighLevel, Canva, Adobe with a keen eye for detail and strong communication skills.
Experience: 1 - 2 years
• Inside Sales & Lead Qualification • CRM Management (GoHighLevel) • Inbound & Outbound Calling • Lead Nurturing & Follow-Ups • Sales Pipeline & Deal Tracking • Appointment Setting & Calendar Management • Email & SMS Campaign Management • Automation & Workflow Setup (GoHighLevel) • Customer Relationship Management • Objection Handling & Closing Support • Sales Reporting & Performance Tracking • Cross-Team Communication & Collaboration
Experience: 1 - 2 years
• Social Media Content Creation • Content Strategy & Planning • Brand Voice & Visual Consistency • Graphic & Video Design (Canva, Adobe, CapCut) • Short-Form Video Editing • Copywriting & Caption Writing • Email Marketing Campaigns • Audience Engagement & Community Management • Analytics, Insights & Performance Optimization • Campaign Planning & Execution • Trend Monitoring & Platform Best Practices • Time Management & Collaboration
Experience: 2 - 5 years
Experience: 2 - 5 years
• Create different Graphic Designs • Proficiency in Canva, Adobe Photoshop, Premiere Pro CC • Organized and Detail-oriented
Experience: 6 months - 1 year
• HIPAA Oriented • Insurance Verification • Plotting of Home Health Schedule (Kinnser, Careport) • MatrixCare Software Proficiency
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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