I am a dedicated and detail-oriented Virtual Assistant with over 14 years of experience in client support, team leadership, and healthcare administration. I specialize in managing patient communications, scheduling, insurance verification, and EHR documentation using tools such as SimplePractice, Availity, Tebra, and
Known for my strong communication skills, adaptability, and proactive approach, I take pride in delivering accurate and efficient work even in fast-paced settings. I’m quick to learn new systems and processes, allowing me to easily transition into roles such as appointment setter, recruiter, project coordinator, or customer service representative.
My goal is to help businesses and providers stay organized, efficient, and focused by handling the details that keep operations running smoothly.
Experience: 1 - 2 years
Skilled in appointment scheduling, calendar management, and coordination between departments.
Experience: 10+ years
14 years of experience handling diverse clients with professionalism, empathy, and efficiency.
Experience: 10+ years
Expert at organizing workloads, meeting deadlines, and prioritizing urgent tasks effectively.
Experience: Less than 6 months
I assist with dental insurance tasks such as navigating insurance portals, checking eligibility and benefits, uploading breakdowns, locating plan details, and providing accurate insurance information to support providers.
Experience: Less than 6 months
Knowledgeable in verifying coverage, eligibility, and patient benefits for medical practices.
Experience: Less than 6 months
Managed teams, conducted coaching sessions, and ensured performance metrics were met.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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