Professional Profile
Results driven and highly organized professional with a Bachelor of Science in Tourism Management and over seven years of diverse experience spanning healthcare administration, retail operations, front desk services, and corporate office support. Demonstrates strong expertise in electronic medical records management, administrative coordination, customer service excellence, and cross-departmental collaboration.
Experienced as a Medical E-Filer, ensuring accurate documentation, strict compliance with data entry standards, and secure handling of confidential patient information. Proven ability to maintain high levels of accuracy while managing large volumes of records in fast-paced healthcare environments. Previously served as a Store Planning Secretary, where responsibilities included coordinating store layouts, scheduling, documentation control, and supporting operational planning initiatives across departments.
Background also includes administrative support roles involving report preparation, records management, correspondence handling, and daily office operations, as well as front desk and retail positions focused on customer engagement, inventory organization, POS transactions, and delivering professional client service. Recognized for strong time management, adaptability, problem-solving skills, and the ability to maintain efficiency under pressure.
Possesses excellent verbal and written communication skills, advanced organizational abilities, and working knowledge of scheduling systems such as AxisCare and WellSky. Committed to operational excellence, continuous improvement, and providing dependable support that enhances workflow efficiency and overall organizational performance.
Experience: 2 - 5 years
As an Administrative Assistant, I provided reliable support to the management team by preparing reports, maintaining records, and handling correspondence. I managed daily office operations, ensured organized documentation, and assisted in coordinating tasks to keep workflows efficient and smooth.
Experience: 2 - 5 years
As a Sales Associate, I assisted customers with product selection and inquiries, maintained organized store displays, and supported daily sales operations. I handled cashiering and POS transactions while ensuring excellent customer service and a positive shopping experience.
Experience: 2 - 5 years
As a Medical E-Filler, I processed and managed electronic medical records with accuracy and confidentiality. I ensured compliance with documentation and data entry standards while maintaining organized and secure patient information systems.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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