I am a results-driven Virtual Assistant and E-Commerce Support Specialist with expertise in administrative support, customer communication, and digital organization. Currently a Computer Engineering student at De La Salle Lipa, I excel in streamlining workflows and automating processes using tools like Google Workspace, Canva, and AI technologies. As a small business owner, I manage e-commerce operations, customer inquiries, and social media marketing, delivering efficient solutions and driving business growth.
Experience: 2 - 5 years
I am a skilled graphic designer with expertise in creating visually compelling designs using Canva. I excel at crafting custom graphics, social media content, and marketing materials that engage audiences and convey brand messaging effectively. My proficiency in Canva ensures fast, high-quality design solutions tailored to your needs.
Experience: 1 - 2 years
Founder and owner of The Pollen Studio, a handmade flower and crafts business, managing end-to-end operations including product design, order processing, and customer relations. I oversee social media marketing on TikTok, Facebook, and Instagram, creating promotional content and branding materials using Canva and TikTok to increase engagement and generate consistent customer orders. I also developed a Google Sheets–based inventory and order management system with automated order collection through Google Forms, while monitoring inventory, coordinating suppliers, and ensuring smooth order fulfillment and customer satisfaction.
Experience: 2 - 5 years
Provided administrative and clerical support for the Executive Office at De La Salle Lipa, assisting the Vice Chancellor for Mission, Vice President for Finance, and multiple departments in maintaining efficient daily operations. Responsibilities included managing calls and emails, organizing digital documents and records, performing data entry and spreadsheet tracking for financial documentation such as petty cash, preparing reports and presentations, and coordinating meetings and schedules through Google Workspace. Skilled in Microsoft Office, Google Workspace, document management, and administrative coordination, with strong attention to detail and the ability to maintain organized digital workflows.
Experience: 2 - 5 years
Developed multiple academic software projects involving web and system development, including a Java-based room reservation system for De La Salle Lipa with database integration using phpMyAdmin and XAMPP, applying object-oriented programming, search and sorting algorithms, and GUI design. Built an ordering and inventory management system using OutSystems, designing UI/UX interfaces and implementing workflow logic with integrated database functionality. Additional projects include a C++ console-based mini library database system demonstrating programming logic and basic file handling, as well as experience with SQL fundamentals for database queries and data management. Skilled in Java, C++, HTML/CSS, and basic database integration, with experience leading development tasks, debugging systems, and improving functionality and usability.
Experience: 5 - 10 years
Over five years of experience using Canva to create visually engaging designs for digital and marketing content. Skilled in producing consistent branding materials, social media graphics, and presentations with strong attention to detail. Able to translate ideas into clean, professional visuals that effectively communicate messages.
Experience: 5 - 10 years
Highly proficient in Google Workspace, with strong expertise in Google Sheets and Google Docs. Skilled in designing and optimizing spreadsheets, including formulas, data organization, and visually structured layouts for efficient use. Experienced in advanced document formatting, ensuring clean, professional, and well-structured outputs. Able to streamline workflows and improve productivity through organized and user-friendly designs.
Experience: Less than 6 months
Experienced in managing Etsy stores, including creating optimized product listings, handling customer inquiries, and ensuring smooth order fulfillment. Skilled in using SEO strategies and market research to improve product visibility and drive sales. Proven ability to analyze shop performance and continuously refine strategies for growth.
Experience: Less than 6 months
Experienced in Shopify store management, combining web design and backend support to build and maintain user-friendly, high-performing e-commerce sites. Skilled in customizing themes, managing product data, and troubleshooting technical issues to ensure smooth operations. Able to optimize site functionality and user experience to support business growth.
Experience: 2 - 5 years
Experienced in calendar management, including scheduling meetings, coordinating appointments, and handling time-sensitive tasks efficiently. Skilled in organizing priorities, managing conflicts, and ensuring smooth daily workflows. Able to maintain clear communication and structured schedules to support productivity and time management.
Experience: 2 - 5 years
Experienced in email management, including organizing inboxes, prioritizing messages, and responding to correspondence in a timely and professional manner. Skilled in filtering high-priority communications, maintaining clear records, and ensuring efficient workflow. Able to support productivity by keeping communication structured, organized, and responsive.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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