Client Development | Customer Experience | Database Management |Virtual Assistan

Overview

Looking for full-time work (8 hours/day)

at $4.24/hour ($818.18/month)

High school diploma

Last Active

June 30th, 2026 (8 days ago)

Member Since

November 10th, 2025

Profile Description

Hi! I am Phoebe, a highly proficient Virtual Assistant with 5 years of combined experience in corporate and remote support.

My background is centered on ensuring smooth, efficient, and consistent operations across multi-location settings, as demonstrated during my tenure at Stormer Music (Australia). I specialize in operational and administrative efficiency, successfully streamlining daily workflows and significantly improving scheduling accuracy using tool like Acuity to reduce booking errors. My technical proficiency includes managing essential systems such as Xero, eWay, Dialpad, and Slack, ensuring all communications and administrative functions are actionable and up-to-date.

Beyond daily administration, I bring strategic skills in data management and client outreach. I have successfully analyzed and organized deals in Pipedrive, prioritizing high-value leads and effectively managing the entire lead progression lifecycle to ensure timely follow-ups and reduce lead decay.

Additionally, my background with Jaguar Land Rover and Toyota provided extensive experience in data analysis, report consolidation, and driving customer retention. I maintained high retention rates by delivering a premium customer experience, specifically through rigorous maintenance tracking and appointment coordination.

I am eager to leverage this blend of organizational structure, financial system acumen, and strategic lead management to support your team's leadership and goals.