To obtain a customer service role in a call center where I can utilize my communication skills, problem-solving abilities and passion for helping customers, while contributing to the company’s success and advancing in my career.
Experience: 1 - 2 years
Understand the customer's query and provide a solution that meets their needs while following in-policy resolutions. Ensure accuracy and data integrity Quickly understand and adapt to the needs of different clients Use computers and software proficiently Resolve customer issues and complaints Recommend products and services Process refunds, replacements, and cancellations De-escalate situations and find appropriate resolutions Prioritize tasks and balance workload to ensure prompt resolutions Read and interpret signals accurately to encourage positive interactions Understand another person's perspective and emotions
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.