Back office support - US Insurance - Commercial/Personal Lines
Experience: 2 - 5 years
Detail-oriented Insurance Back Office Support professional with hands-on experience in managing Certificates of Insurance (COI), Evidence of Insurance (EOI), cancellations, reinstatements, endorsements, loss runs, recommendations, and audits. Skilled in ensuring accuracy, compliance, and timely processing of policy-related requests while supporting smooth client account operations. Proficient in industry-leading CRM systems including Applied Epic, EZLynx, AMS360, Newton Agency System, and HawkSoft. Known for being organized, reliable, and committed to delivering high-quality support in fast-paced environments.
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