I am a results-driven Operations and Client Success professional with 8+ years of experience supporting U.S.-based businesses in home services, roofing, solar, and BPO industries — fully remote, fully accountable, and built for fast-paced environments.
I specialize in technician dispatching and scheduling, executive and administrative support, customer success, and end-to-end operations coordination. I have directly managed 100+ weekly service implementations, supported 4 U.S.-based CEOs, and consistently delivered results across high-volume, multi-account environments.
What I bring to every role:
Dispatching and technician scheduling across roofing, solar, and home service accounts
Executive support including calendar management, inbox management, and reporting
Customer success from onboarding to retention, escalation handling, and service recovery
CRM and workflow management across Go High Level, Salesforce, HubSpot, JobNimbus, AccuLynx, ClickUp, and more
SOP creation, process documentation, and team coordination in remote environments
I do not just execute tasks — I take ownership, think ahead, and make sure nothing falls through the cracks.
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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