Rexie

Your Shopify Customer Support Partner

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Overview

Looking for full-time work (9 hours/day)

at $4.98/hour ($1,080.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

November 5th, 2025

Profile Description

Reliable. Detail-Oriented. Customer-Centric.

Helping Shopify Brands Deliver Seamless Support & Happy Customers
If you’re a busy Shopify store owner who wants dependable support to keep operations smooth and customers delighted, I’m here to help.

I specialize in providing professional, empathetic, and timely support for Shopify stores, ensuring your customers feel valued, heard, and taken care of every step of the way.

Here’s how I help your store thrive:
-Handle refunds, returns, and order updates with accuracy and care
-Track shipments, follow up with carriers, and provide timely updates
-Manage inboxes via Gorgias, email, or chat with a human, professional touch
-Resolve issues with missing, delayed, or incorrect orders proactively
-Monitor Trustpilot and other review platforms to maintain brand reputation
-Keep product listings, inventory, and subscriptions updated in real time

With me on your team, you’ll never have to worry about missed messages, delayed responses, or unhappy customers. I keep your operations smooth, professional, and on-brand, so you can focus on growing your business.

Ready to give your customers the experience they deserve?

Let’s connect—I’m just one message away.

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

Managed day-to-day customer service for a Shopify store, including handling inquiries, processing orders, and resolving issues through Gorgias. Ensured a seamless customer experience by managing product returns, monitoring Trustpilot reviews, and assisting with store operations. Used Slack for team communication and Canva for creating promotional materials.

Customer Support » Customer Service

Experience: Less than 6 months

Provided exceptional support by addressing customer inquiries, resolving issues, and ensuring a positive experience. Managed order processing, returns, and product-related questions, maintaining high levels of customer satisfaction and retention.

Office and Administration » Team Collaboration

Experience: Less than 6 months

Worked closely with cross-functional teams to resolve customer issues, streamline workflows, and improve service efficiency. Collaborated effectively through regular communication, shared feedback, and coordinated efforts to enhance overall team performance.

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Oroquieta City, Misamis Occidental

Tests Taken: IQ
Score: 126: DISC
Dominance: 32%
Influence: 10%
Steadiness: 42%
Compliance: 16%