Reeze

Senior Case Managers |Support Ambassadors

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

November 4th, 2025

Profile Description

I’m a Customer Service, Support Ambassador and Senior Case Manager with over 3 years of experience in the hospitality, travel, and healthcare industries. I’ve supported well-known brands like Airbnb and Expedia, handling customer inquiries, bookings, and complex escalation cases with empathy, accuracy, and professionalism.
I specialize in case management, dispute resolution, and multichannel support (chat, email, and phone). I take pride in providing efficient, thoughtful solutions that enhance customer satisfaction and protect brand reputation.

Top Skills

Experience: 2 - 5 years

I have over 3 years of experience in customer service and escalation management, supporting clients in the hospitality, travel, and healthcare industries. I’ve worked with global brands like Airbnb and Expedia, handling customer inquiries, dispute resolutions, and account concerns. My experience has strengthened my skills in communication, problem-solving, and delivering efficient, empathetic service in fast-paced environments.

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
None
Government ID
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