Customer Experience, Sales Specialist, Tech Support, and Cold Calling / Appointment Setter with 4+ years of BPO experience, working with companies like Alorica, Afni, and ProbeCX. I’ve handled technical troubleshooting, customer inquiries, product recommendations, and payment resolutions. I always aim for clear communication and long-term solutions.
I also have experience using CRM tools such as Follow Up Boss, Atlas, and Jarvis, helping businesses connect with leads, schedule appointments, update customer records, and keep information organized and accurate.
I’m known for being professional, direct to the point, and easy to work with. I follow processes and consistently deliver results while keeping customers satisfied.
If your business needs someone reliable and customer-focused, I’m ready to help.
Experience: 6 months - 1 year
I contacted potential clients interested in buying or selling properties and scheduled appointments for my supervisor to close deals.
Experience: 1 - 2 years
I assist customers with troubleshooting their devices and ensuring long-term solutions
Experience: 1 - 2 years
I reach out to customers regarding their overdue bills and providing manageable payment arrangements.
Experience: 1 - 2 years
I helped customers find the right products and services at the best possible value.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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