Executive and General Virtual Assistant | Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Associates degree

Last Active

July 2nd, 2026 (11 days ago)

Member Since

May 14th, 2017

Profile Description

Hi, my name is Kristine. I’m an experienced Virtual Assistant with 10 years of work experience across sales, customer support, executive assistance, e-commerce, and digital advertising. I’m looking for an opportunity to bring together my years of experience and skills to support a team and continue growing in a meaningful role.

Key Competencies:

Executive and Administrative Support
Research and Information Gathering
Social Media and Blog Posting<8efe80624d780eba0c6493ec45140364>Email and Calendar Management
Customer Support: Phone, Email, and Live Chat
Shopify Management
Meta Ads Execution
Client Outreach

I started my career in sales, then moved into customer support, where I built strong communication skills and learned to handle diverse concerns with patience and clarity. I later worked as an Executive Assistant, supporting leadership teams with organization, scheduling, and day-to-day operations to keep things running smoothly. I have also worked in e-commerce, managing two Shopify stores at the same time. Most recently, I’ve worked in digital advertising, focusing on managing and optimizing Meta Ads campaigns.

Through these roles, I’ve developed strong skills in organization, communication, problem-solving, and adapting quickly to different systems and tasks. I’m comfortable working in fast-paced environments and supporting both people and processes behind the scenes.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Customer Support Specialist with experience in client onboarding, appointment setting, and multi-channel support including inbound/outbound calls, email, and live chat. Skilled in guiding clients through technical processes such as database exports via screen-sharing, ensuring smooth and efficient onboarding experiences. Also experienced in team support functions, including performance monitoring, assisting with customer retention and technical issues, and facilitating training on new processes, updates, and responsibilities.

Office and Administration » Research

Experience: 2 - 5 years

Conducted market research from local to global scale for personal investment research. Compiled data and created competitor analysis reports. Assisted in information gathering and communication with key people for personal projects such as house construction, home improvements, car or yacht rentals, and more.

Marketing » Social Media Management » Meta Business Suite

Experience: 1 - 2 years

Mainly responsible for assisting in the execution of Meta (Facebook & Instagram) advertising campaigns. Provided support in campaign creation, ad setup, audience selection, creative uploading, basic performance monitoring, and reporting. Contributed to campaign strategy development across the full funnel, from awareness to lead generation.

Office and Administration » Executive Assistance

Experience: 2 - 5 years

Mainly responsible for supporting the CEO's work and personal needs. Generally provided support on research, organization, email management, travel arrangements, personal-related information gathering, and ad hoc tasks to keep day-to-day workflows smooth and efficient.

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

E-Commerce » Shopify

Experience: 1 - 2 years

Managed Shopify stores for the client. One focused on Class A designer brand products and the other on THC products. Responsible for maintaining smooth daily store operations, product management, and customer support.

Office and Administration » Travel Planning

Experience: 2 - 5 years

Created itineraries, arranged flights, booked accommodations, and restaurants for personal or work needs.

Office and Administration » Administrative Support

Experience: 2 - 5 years

Experience in managing day-to-day operational and clerical tasks to ensure smooth business workflow. Skilled in calendar and appointment scheduling, email and inbox management, and organizing documents and records for efficient access and tracking. Experienced in coordinating internal communications, supporting team operations, and handling administrative requests with accuracy and attention to detail. Proficient in streamlining processes, maintaining organization systems, and providing reliable support to improve overall productivity.

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

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Tests Taken: IQ
Score: 103: DISC
Dominance: 34
Influence: 28
Steadiness: 21
Compliance: 17: English
C2(Advanced/Mastery)