I’m a Registered Medical Technologist and Healthcare Virtual Assistant with over six years of combined clinical and administrative experience. I specialize in patient coordination, appointment scheduling, and EMR documentation, ensuring accuracy and confidentiality in every task. My goal is to provide dependable, HIPAA-compliant support that helps healthcare providers focus on patient care.
Experience: 2 - 5 years
Patient Experience/Service Recovery Conflict De escalation & Empathy Professional Call Handling Follow through & Closed -Loop Communication
Experience: Less than 6 months
Appointment Scheduling & Calendar Management Intake/Patient Onboarding Inbound & Outbound Calls Email & Chat Support Data Entry & Documentation File Management & Organization Reception/Front Desk Tasks
Experience: Less than 6 months
EMR/EHR Navigation Chart Preparation & Updating Records Lab Results Download / Upload / Tracking Insurance & Patient Verification (basic exposure ) HIPAA-aware communication
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