- consulting work which will require some travel- develop course designs, traini

Overview

Looking for full-time work (8 hours/day)

at $6.09/hour ($1,181.82/month)

BS Electronics and Communications Engineering

Last Active

September 14th, 2009 (6107 days ago)

Member Since

September 14th, 2009

Profile Description

Career Highlights
Core Team for Start-up Projects
o Worked as part of the start-up team, along with Business Development, MIS/IT, Operations Managers, and other business units. Primarily to identify project needs for pre-production, project launch and production.
o Worked on the following projects:
? Financial Accounts: A Fortune 500 Global Financial Institution
(US for consumer, Australia, New Zealand, Singapore and Malaysia for Corporate), Chevron US
? Technical Accounts: JVC (US and Canada), Sony, Aiwa, AT&T
? Outbound Account: Browz
Spearheaded Process Improvement Initiatives for Projects of Technical and Financial Orientation
o Utilized time-in motion methodology to gather real time data and customer surveys to gather end user feedback.
o Utilized process gap analysis and Pareto analysis to identify areas for improvement and gaps in process and/or personnel skill set.
o Created action plans, process modifications and recommendations for service optimization and increase personnel efficiency.
o Utilized 30-60-90 methodology and six sigma principles to track progress of action plans and process implementation.
Benchmark Training Standards
o Standardized to a Needs-Centered trainer methodology by designing and conducting a train-the-trainer course.
o Utilized a Certification process to ensure trainee efficiency at 87.5%.
o Designed course blueprints, created training course designs for both trainer and participants.
o Designed written and practical assessments to gauge trainee success rate.
o Utilized 30-60-90 methodology to gauge trainee success rate post-Certification.