I'm a dedicated and detail-oriented banking professional with 7 years of experience in banking industry. I have a strong background in administrative support, client service, data management, and financial documentation. My years in the banking industry have strengthened my skills in organization, accuracy, and time management.
I'm now pursuing my next venture as a Virtual Assistant, where I can apply my expertise in handling tasks efficiently, maintaining confidentiality, and providing excellent support to help businesses grow. I'm a fast learner, highly dependable, and committed to delivering quality results in every task I take on.
Experience: 5 - 10 years
Handled customer concerns and complaints professionally, ensuring timely resolution and improved customer satisfaction.
Experience: 5 - 10 years
Assisted with branch administrative requirements including report submission, regulatory documentation, and compliance update.
Experience: 5 - 10 years
One of the tools we use in banking is CRM — its is a platform that helps banks manage customer data. I have been using this system for 7 years.
Experience: Less than 6 months
Xero Certified Associate/Professional
Experience: 5 - 10 years
Organized spreadsheets using filters, sorting, and formatting for quick data reference and improved workflow.
Experience: 2 - 5 years
Collaborated with team members using real time sharing and access controls to maintain data integrity.
Experience: 6 months - 1 year
Skilled in using Canva, part of my hobby is creating digital products to sell on Etsy and other client’s request to create logos, designs for parties etc.
Experience: Less than 6 months
Certified Quickbooks Online Level 1
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