Rainier
SERVICE DISPATCHER & SCHEDULING COORDINATOR
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
Bachelors degree
Last Active
June 24th, 2026 (today)
Member Since
October 24th, 2025
Profile Description
Highly organized Service Dispatcher & Scheduling Coordinator with over 20 years of experience supporting field service operations, maintenance planning, customer service, technician dispatching, and service administration across power generation, temperature control HVAC, heavy equipment, logistics, and automotive industries.
Proven expertise in scheduling service appointments, dispatching field technicians, coordinating preventive and corrective maintenance activities, managing work orders, handling emergency breakdown requests, monitoring service performance, and ensuring timely service delivery.
Recognized for strong customer communication, rapid response to service inquiries, efficient calendar management, and the ability to prioritize multiple tasks in fast-paced service environments. Experienced in SAP ERP, Salesforce CRM, Kerridge Dealer Management System, Microsoft Office Suite, and service coordination platforms.
Committed to delivering exceptional customer service, maintaining operational efficiency, and ensuring seamless communication between customers, technicians, operations teams, and management.
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
I have hands-on experience in service scheduling and job dispatch management using Salesforce. My main responsibility was to receive service requests, create work orders, and schedule jobs based on technician availability and location. Once a job was issued, I monitored its status in real time — from dispatch, on-site activity, to job completion. I ensured that each technician had the correct work details, materials, and customer instructions before deployment. Throughout the process, I maintained clear communication with both the field team and clients, providing updates and addressing any scheduling changes or urgent requests. After job completion, I verified service reports, logged all activities into the system, and closed out the work order to ensure accurate records and timely billing. This workflow helped us improve response time, minimize scheduling conflicts, and maintain a high level of service quality.
Office and Administration » SAP ERP
Experience: 5 - 10 years
Extensive experience using SAP ERP at Aggreko, handling tasks in service planning, inventory, and reporting.
Other Skills
Basic Information
- Age
- 46
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Balanga, Bataan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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