>currently works as a team lead for a BPO company
1. Handles 15 agents
2. Responsible for providing coaching and feedback to the agents on my team
3. Resposible on making sure that each agent hits his/her weekly targets
4. Responsible for giving out daily updates on how each agent is performing
>Final interviewer for all the applicants who are trying to apply for my current account
>Had four (4) years experience as an inbound sales agent for an American internet service provider
>Had 2 months experience as an outbound sales agent for a British shopping channel
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