Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
October 22nd, 2025
Profile Description
A Corporate Support Analyst serves as the frontline connection between customers and the company, ensuring efficient resolution of issues and a smooth user experience. This role combines technical troubleshooting, data analysis, and communication to improve service quality and customer satisfaction.
What I currently do:
-Respond to customer inquiries via
-Diagnose and resolve technical or account-related issues promptly
-Escalate complex cases to relevant teams while maintaining ownership until resolution
-Document solutions and contribute to internal knowledge bases or FAQs
-Collaborate with product, engineering, and operations teams to optimize the customer journey
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Experienced in using Salesforce CRM to manage customer records, track support cases, and streamline workflows. Skilled in generating and analyzing reports and dashboards to monitor KPIs and identify service improvement opportunities. Collaborated with cross-functional teams to optimize case management and ensure data accuracy across customer interactions.
Office and Administration » Google Suite
Experience: 2 - 5 years
Proficient in Google Workspace (Docs, Sheets, Slides, Drive, and Gmail) for daily operations, documentation, and collaboration. Created and maintained shared Docs and Drive folders to ensure seamless communication and workflow alignment across teams. Skilled in Google Workspace tools for documentation, reporting, and team collaboration. Experienced in data management, presentation design, and workflow optimization using Google Sheets, Docs, and Slides.
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Marikina City, Metro Manila
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 34
- Influence: 21
- Steadiness: 31
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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