Dedicated and customer-focused Customer Service Representative with 1 year of experience in a telecommunications (Telco) account. Skilled in handling customer inquiries, billing concerns, account management, service activation, and basic technical support through voice channels. Strong communication, problem-solving, and multitasking abilities with a proven track record of delivering excellent customer service and meeting performance goals. Proficient in Microsoft Office applications and experienced in maintaining accurate customer records while ensuring customer satisfaction.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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