I've been in the BPO industry for almost 5 years, handling technical accounts where I've done troubleshooting and assisted customers. I also have experience working in retail, managing tracking, return, and refund processes, games, and promotions, as well as assisting customers with navigating applications. Due to my professionalism and expertise, I was promoted to Teacher and Coach for the retail account. Additionally, I've worked in healthcare, speaking with professional providers to help them with patient accounts, benefits, eligibility, and claims. My goal is to provide the best customer service, ensuring high satisfaction.
Experience: Less than 6 months
I am an IT Graduate and handling technical account before, I will be effective to assist the client in trouble shooting, navigating and helping them on any computer technical issues .
Experience: Less than 6 months
In healthcare, I've collaborated with professional providers to resolve patient account queries, benefits , eligibility and Claims issues.
Experience: 2 - 5 years
With 5 years of BPO experience, I've excelled in technical support, retail, and healthcare, delivering exceptional customer service and driving high satisfaction.
Experience: Less than 6 months
I am an Information Communication Technology graduate. We have subject in visual graphic design and I joined a competition as well.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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