Highly motivated and results-driven Team Leader and Clinical Administrative Coordinator with over 2 years of experience in the healthcare BPO industry. Proven expertise in team management, healthcare operations, and administrative coordination, with a strong background in supporting U.S.-based healthcare accounts.
Experience: 6 months - 1 year
Guided users in troubleshooting authentication errors, browser compatibility, and system configuration problems. Educated customers on account security best practices and assisted in verifying user identity to protect sensitive data.
Experience: 6 months - 1 year
Guided members through the claims process, pre-authorizations, and eligibility verification, ensuring full understanding of their healthcare plans.
Experience: Less than 6 months
Reviewed and verified medical prior authorizations for completeness and accuracy before submission to insurance payers (“auth scrubbing”). Analyzed clinical documentation to ensure medical necessity, coding accuracy, and policy compliance according to payer guidelines.
Experience: Less than 6 months
Ability to lead, motivate, and develop team members to achieve performance goals.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.