I’m an AI Automation Specialist and Operations Support Professional with a strong background in customer service, quality assurance, and back-office operations—now focused on helping businesses save time, reduce manual work, and scale efficiently through automation.
I specialize in building and optimizing workflows using Zapier,Make (Integromat) & n8n, allowing businesses to connect their tools, automate repetitive tasks, and improve overall system efficiency. Whether it’s automating lead management, CRM updates, client onboarding, or internal processes, I design solutions that are practical, reliable, and results-driven.
My experience as a Subject Matter Expert and Quality Analyst in the BPO industry has trained me to think critically, maintain high accuracy, and continuously improve processes. I don’t just complete tasks—I look for ways to eliminate bottlenecks, enhance workflows, and increase productivity.
I work well independently, communicate clearly, and take ownership of results. If you’re looking for someone who can combine operational support with smart AI automation, I can help you streamline your systems and free up valuable time so you can focus on growing your business.
Experience: 2 - 5 years
Ensuring accuracy and efficiency in handling client records, updates, and verification processes.
Experience: 2 - 5 years
Reviewing calls, emails, and content to maintain high standards and compliance with company policies.
Experience: 6 months - 1 year
I specialize in building and optimizing workflows using Zapier and Make (Integromat), allowing businesses to connect their tools, automate repetitive tasks, and improve overall system efficiency. Whether it’s automating lead management, CRM updates, client onboarding, or internal processes, I design solutions that are practical, reliable, and results-driven.
Experience: 1 - 2 years
Strong background in handling inquiries, troubleshooting, and ensuring client satisfaction across BPO roles. Effective in both independent and team-based work, with clear written and verbal communication.
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