Ervin

Team Leader

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.85/hour ($2,080.00/month)

Associates degree

Last Active

June 22nd, 2026 (yesterday)

Member Since

October 15th, 2025

Profile Description

Results-driven Team Leader with over 7 years of experience in customer service, sales, and e-commerce support. Skilled in leading high-performing teams, driving operational efficiency, and ensuring exceptional customer satisfaction. Adept at coaching and performance management, with a proven ability to analyze key metrics such as CSAT, FRT, and ticket resolution to improve overall team performance. Experienced in using tools like Gorgias, Zendesk, Shopify, and Deposco to streamline workflows and deliver outstanding service experiences. Recognized for strong leadership, empathy, and a hands-on approach to developing people and processes.

Top Skills

Experience: 5 - 10 years

Other Skills

Basic Information

Age
36
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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