Leah
Medical Virtual Assistant | Patient Intake and Scheduling| EMR/EHR Support | Heal
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
June 26th, 2026 (yesterday)
Member Since
October 15th, 2025
Profile Description
With over 7 years of experience in the BPO industry and 5 years as a successful freelance professional, I bring a strong background in customer service, technical support, and virtual assistance. My career began in the corporate BPO setting, where I handled customer support for e-commerce businesses, provided technical and billing support for one of the largest telecommunications companies in the U.S., and managed influencer accounts for social media platforms through inbound and outbound calls, chats, and
Transitioning to a work-from-home setup, I have established a fully equipped and reliable workspace, complete with both desktop and laptop systems, as well as a stable, high-speed internet connection. My freelance services include Customer Support, Virtual Assistance (data entry and administrative tasks), Creative Services, Back Office Support, Sales and Marketing, and Healthcare Virtual Assistance.
I am proficient in multiple CRM and project management tools, including Shopify, Zendesk, Salesforce, Project Verte, Jira, Kayako, and others. I take pride in delivering high-quality service and maintaining long-term client relationships through professionalism, efficiency, and strong communication skills.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 1 - 2 years
Data Entry / Admin: Input data, organize files, basic admin tasks. Excel / Photo / Video Editing: Manage spreadsheets, edit images/videos. Menu Specialist: Create, update, or change the menu.Outbound Calls / Emails: Make calls, send emails, handle communication
Customer Support » Healthcare
Experience: 2 - 5 years
Live Scribing – Capturing accurate, real-time notes during patient visits. Appointment Setting – Scheduling visits, managing calendars, and coordinating follow-ups. Medical Chart Updates – Updating records with diagnoses, treatments, and care plan changes. Lab Orders & Confirmations – Verifying lab orders, scheduling tests, and tracking results. Patient Communication – Handling inbound/outbound calls to address patient concerns and provide support.
Customer Support » Customer Service
Experience: 5 - 10 years
Chat/Email: Handle customer questions and issues. Outbound Calls: Make follow-ups and sales calls. Retention: Keep customers satisfied and loyal. Billing: Manage payments and billing issues. Logistics: Track orders and resolve delivery problems.
Office and Administration » Executive Assistance
Experience: 1 - 2 years
Email Support: Fast, help with inquiries and issues. Scheduling: Efficient booking for services and technician visits. Inbound & Outbound Calls: Professional handling of calls, both incoming and outgoing. Accounts & Billing: Assistance with account setup, updates, payments, and billing questions.
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tagum City, Davao del Norte
- Tests Taken
- IQ
- Score: 139
- DISC
- Dominance: 15%
- Influence: 21%
- Steadiness: 36%
- Compliance: 28%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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