Overview
Looking for part-time work (3 hours/day)
at $8.31/hour ($600.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
October 7th, 2025
Profile Description
Results-driven and detail-oriented IT professional with a multifaceted background in IT Operations Analysis, Change Management, and Customer Service. Adept at supporting business-critical systems, managing change processes in fast-paced IT environments, and delivering exceptional service to end-users and stakeholders.
With a strong foundation in IT operations, I bring expertise in system monitoring, i
Complementing my technical and process-driven skills, I possess a solid background in customer service, consistently delivering prompt, clear, and solution-oriented support. I thrive in collaborative environments and excel at translating complex technical issues into user-friendly solutions.
Top Skills
Office and Administration » Operation Management
Experience: 1 - 2 years
Monitor and support IT systems to ensure smooth daily operations. Handle incidents, troubleshoot issues, and work with teams to resolve system problems quickly. Manage the full change process—reviewing, approving, and scheduling IT changes with minimal impact to the business. Coordinate with technical teams to assess risks and prepare rollback plans for system changes. Keep records of changes and updates in the system (CMDB) for tracking and audits. Communicate clearly with teams and stakeholders about changes and system updates. Follow ITIL guidelines to improve processes and reduce risks. Prepare regular reports on system performance, incidents, and change activities.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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