Rachelle

Customer Service | Technical Support | Retail | E-commerce |

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.91/hour ($752.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

October 7th, 2025

Profile Description

With 9 years of combined experience in customer care, I specialize in providing high-quality support across the telecommunications and retail/e-commerce industries. I have handled a wide range of responsibilities, including technical troubleshooting, billing assistance, account updates, order processing, returns, refunds, and coordination with merchants and logistics teams.I am proficient in voice, chat, and email back-office support, ensuring customers receive prompt and accurate solutions. My experience working with both US-based and Australian clients has strengthened my communication skills, adaptability, and ability to deliver exceptional service in diverse customer environments.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 5 - 10 years

E-Commerce » Order processing

Experience: 2 - 5 years

Other Skills

E-Commerce » Logistics Coordination

Experience: 1 - 2 years

Knowledgeable in dispatching deliveries and helping drivers to reach delivery address and make sure items are delivered

Office and Administration » Travel Management

Experience: 6 months - 1 year

Manage end-to-end flight bookings, including reservations, rebooking, cancellations, and itinerary updates. • Assist customers in selecting flights, understanding fare rules, and choosing the best travel options. • Provide accurate information on flight schedules, fare types, baggage policies, and travel requirements. • Support customers via phone, email, and live chat with professionalism and a customer-first approach. • Coordinate with airlines, travel partners, and internal teams to resolve booking issues.

Basic Information

Age
29
Gender
Female
Website
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Address
Paranaque, Metro Manila
Tests Taken
None
Government ID
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