Virtual Assistant, Graphic Design, XML Processing

Results-driven professional with hands-on expertise in Microsoft Dynamics 365, focusing on streamlining operations and maximizing data utility. Skilled in navigating complex CRM architectures to manage customer journeys, optimize sales and service workflows, and generate accurate performance reports. A collaborative administrator adept at leveraging the power of D365 to keep cross-functional remote teams aligned and efficient.

Detail-oriented eCommerce Administrator specializing in the Shopify ecosystem. Proven track record in managing daily store operations, optimizing product catalogs, and streamlining order fulfillment processes. Proficient in configuring Shopify apps, monitoring inventory analytics, and executing front-end theme adjustments to enhance the customer shopping experience and drive conversion rates

Highly organized professional with extensive experience managing and optimizing Google Workspace environments. Skilled in leveraging the full cloud suite—including Docs, Sheets, Slides, Drive, and Gmail—to drive team productivity, streamline cross-functional collaboration, and maintain data integrity. Proven ability to establish secure file-sharing structures and implement efficient communication workflows across remote and hybrid teams

Proficient in Adobe Photoshop for advanced image editing, photo manipulation, and digital design. Experienced in precise layer masking, color correction, photo retouching, and asset creation for digital, social media, and print layouts. Skilled in manipulating backgrounds, textures, and lighting to create visually compelling, polished graphics that meet professional project specifications

Proficient in leveraging Canva to design high-quality, professional visual assets that align with brand guidelines. Experienced in creating digital and print collateral, including presentations, social media graphics, marketing flyers, reports, and logos. Skilled in organizing creative assets using brand kits and folders, collaborating with team members via comments, and efficiently adapting designs through resizing and advanced editing features to maximize audience engagement.

Proficient in Procreate for digital illustration, concept art, and visual storytelling on iPad. Experienced in utilizing advanced brush dynamics, custom palettes, layer masking, and blend modes to create high-resolution digital artwork and hand-lettering. Skilled in sketching, rendering, and exporting precise assets for both digital platforms and print media