I am a dedicated professional with a background in education and training, with experience in both classroom teaching and corporate learning environments. I graduated with a degree in Secondary Education and started my career teaching primary students, where I developed strong communication, lesson planning, and student engagement skills.
I am currently working in the BPO industry and have experience supporting the training team, assisting with learning sessions, coaching, and helping ensure that tea
With my combined experience in education and training, I am highly comfortable with tasks such as content organization, online teaching, documentation,
I am currently looking for remote opportunities where I can apply my teaching, training, and communication skills while delivering high-quality work.
Experience: 5 - 10 years
Skills: Customer Support | Training Support | Email Communication | Documentation | Coaching | Administrative Assistance | English Communication I have over five years of experience in the BPO industry, where I worked as a Customer Service Agent, Assistant Trainer, and Coach. Through these roles, I developed strong communication, training, and problem-solving skills while supporting both customers and team members. As an Assistant Trainer and Coach, I helped guide new hires and existing agents by explaining processes, providing feedback, and ensuring they understood company standards. This experience allowed me to build confidence in mentoring others, organizing information clearly, and delivering support in a structured and professional way. My background in both customer service and training has helped me become highly adaptable, detail-oriented, and comfortable working with people from different backgrounds. I take pride in being reliable, organized, and committed to delivering quality work. I am currently looking for remote opportunities where I can use my communication, training, and administrative skills to support teams and contribute to a positive and productive work environment.
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