Billing / invoice & Account Associate

Experienced in inbound sales and customer service at AT&T Mobility, assisting customers with product information, plan selections, and account management. Skilled in identifying customer needs, providing tailored solutions, and ensuring a positive customer experience while achieving sales goals and maintaining high service standards.

Proficient in using ChatGPT since 2023 to enhance productivity, generate content, automate tasks, and support problem-solving. Skilled in crafting effective prompts, leveraging AI for research, writing, and data analysis, and integrating AI insights into practical workflows.

I have experience designing UI/UX for websites using Figma and developing front-end projects using HTML, CSS, and JavaScript.

Proficient in Microsoft Excel for data analysis and machine learning tasks, including data cleaning, visualization, and statistical modeling. Experienced in using Excel to organize, manipulate, and interpret large datasets, supporting data-driven decision-making and predictive analytics.

Experienced in billing and invoicing with a strong background in customer service and sales, gained through my work at AT&T Mobility. Skilled in processing accurate invoices, managing account billing, resolving discrepancies, and providing excellent support to customers. Proficient in handling financial transactions, maintaining records, and ensuring timely and precise billing operations.

I have been Troubleshooting , installing drivers, doing software modifications and Installing Operating systems on Computer since 2017, I can also develop website using MERN Stack.

Proficient in Figma for UI/UX design and front-end development workflows. Skilled in creating wireframes, interactive prototypes, and visually appealing interfaces that enhance user experience. Experienced in collaborating with development teams to translate design concepts into responsive, user-friendly digital products.

Experienced in backend development, specializing in building and managing web applications using Laravel, Express.js, and MongoDB. Skilled in creating robust, scalable, and data-driven server-side solutions.

Proficient in Canva for creating visually engaging graphics, presentations, social media content, and marketing materials. Skilled in using templates, design elements, and custom layouts to produce professional and eye-catching designs efficiently.