Strategic operations leader with 16+ years of experience managing the day-to-day execution, team performance, and backend systems of growing digital businesses.
I’ve served as COO, Head of Ops and team lead across multiple ventures, overseeing hiring, setting up processes, managing deliverables, and ensuring the business runs smoothly behind the scenes.
My foundation in digital marketing and copywriting allows me to bridge operations with strategy by aligning team output with brand goals, optimizing workflows, and making sure nothing falls through the cracks.
I care about people and I lead with that in mind. From setting up SOPs to checking in on team morale, I’ve learned how to keep operations flowing without losing the human side.
My real skill is simple: I get things done while keeping the team sane. I thrive in remote setups, lead with clarity and empathy, and get things done without the fluff.
Whether it's building systems from scratch, leading remote creatives, or making sure operations run like clockwork, I’m the steady hand behind a well-oiled team.
- Managed and supported a remote team across creative, admin, and marketing functions by balancing output, morale, and chaos control
- Created structure from scratch: implemented project management tools, set SOPs, and ensured nothing fell through the cracks.
- Acted as the bridge between visionary chaos and actual execution by translating ideas into systems that work.
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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