Dedicated and highly organized Executive Assistant with 5 years of experience supporting a CEO while leading the Sales Support Team and managing CRM systems. Proven ability to streamline operations, improve sales processes, and implement automation using GoHighLevel (GHL). Combines strategic thinking with hands-on execution to drive efficiency and business growth.
Key Responsibilities:
Executive Support:
• Managed CEO’s calendar, appointments, and communications, ensuring optimal time management and priority alignment
• Coordinated meetings, prepared reports, presentations, and briefing documents
• Acted as a gatekeeper and liaison between the CEO, clients, and internal teams
• Handled confidential information with professionalism and discretion
Sales Support Leadership:
• Promoted to Head of Sales Support Team; led, trained, and managed tea
• Developed and optimized sales workflows, improving team productivity and response times
• Monitored KPIs, tracked sales performance, and provided actionable insights
• Collaborated with sales and marketing teams to improve lead conversion and client experience
GoHighLevel (GHL) Administration:
• Built and managed CRM pipelines, automations, and workflows
• Created landing pages, funnels,
• Maintained database hygiene and ensured accurate tracking of leads and opportunities
• Integrated third-party tools and optimized system performance for scalability
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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