James

Medical Virtual Assistant | Insurance Verification & Patient Support

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Overview

Looking for part-time work (3 hours/day)

at $7.99/hour ($576.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

October 1st, 2025

Profile Description

I am James Carlo Mangana, a dedicated Medical Virtual Assistant with over 2 years of experience supporting U.S. healthcare providers. I specialize in insurance eligibility verification, prior authorizations, claims processing, and patient coordination while ensuring HIPAA compliance. I have hands-on experience working with EMR/EHR systems, handling high-volume calls, and providing accurate administrative support for clinics.

In addition, I have experience as a Virtual Assistant supporting business operations, including CRM management using GoHighLevel (GHL), website and funnel setup, data entry, and process organization. I assist in managing contacts, pipelines, and workflows to help streamline operations and improve efficiency.

I am proficient in Microsoft Office, Google Workspace, and CRM tools. I am highly detail-oriented, reliable, and proactive, with strong communication skills developed from my BPO background.

My goal is to help businesses and healthcare professionals save time, improve workflow efficiency, and focus on what matters most while I handle the backend operations.

Top Skills

Professional Services » Medical Services

Experience: Less than 6 months

Support healthcare providers with administrative tasks including patient coordination, documentation, and daily clinic operations.

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Manage appointments, rescheduling, and follow-ups while ensuring smooth patient flow and minimizing no-shows.

Customer Support » Insurance » Insurance Verification

Experience: 1 - 2 years

Verify patient eligibility, benefits, and coverage with insurance providers. Handle prior authorizations and ensure accurate documentation to avoid claim issues.

Other Skills

Customer Support

Experience: 2 - 5 years

Handle inbound and outbound calls, emails, and chats professionally. Provide clear communication and excellent patient/client experience.

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Create and manage reports, track data, and organize information efficiently using Excel tools and formulas.

Office and Administration » Data Entry

Experience: 6 months - 1 year

Accurately input, update, and maintain records in systems such as EMR/EHR or CRM tools with high attention to detail.

Marketing » GoHighLevel

Experience: Less than 6 months

Set up pipelines, automate workflows, manage contacts, and support lead generation and follow-ups using GoHighLevel.

Office and Administration » Calendar Management

Experience: 6 months - 1 year

Organize inboxes, schedule meetings, and manage calendars to ensure smooth daily operations and time management.

Basic Information

Age: 23

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”