Johanna

Virtual Assistant and Social media Manager

45 ID PROOF
With Timeproof
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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($576.00/month)

Associates degree

Last Active

June 28th, 2026 (today)

Member Since

September 29th, 2025

Profile Description

Customer support chaos? Let ME handle it.

•High-volume call handling 
•Order accuracy & customer satisfaction
•Fast-paced front-line service

Swamped with customer requests?

Whether it’s answering calls, handling orders, resolving concerns, or keeping customers happy during busy hours, I’m here to support your business and make operations smoother—so you can focus on growth.

CUSTOMER SUPPORT & VIRTUAL ASSISTANCE (ENTRY-LEVEL)

 I may be new to virtual assistance, but I bring real-world customer service experience from fast-paced environments where accuracy, communication, and multitasking matter.

•Handling high-volume inbound calls (Domino’s call center)
•Taking and processing orders accurately under pressure
•Resolving customer concerns professionally and calmly
•Following scripts, systems, and company processes
•Clear communication with customers and tea ---------- mbers

 FRONT-LINE SERVICE & OPERATIONS SUPPORT
 
My background in food service taught me discipline, attention to detail, and teamwork.

•Cash handling and order processing (Jollibee & Japanese restaurant)
•Face-to-face customer service and upselling
•Managing queues during peak hours
•Maintaining speed and accuracy in daily operations
•Supporting team efficiency in high-pressure environments

CONTENT CREATION & SOCIAL MEDIA EXPERIENCE
 I also have hands-on experience in content creation and social media.

•TikTok affiliate content creator
•Creating original video content for product promotion
•Familiar with social media trends, engagement, and short-form content
•Comfortable using social platforms for branding and customer engagement
•Understands how content connects with audiences and drives action

 WHY WORK WITH ME?

•Strong communication skills (phone, chat & in-person)
•Reliable, coachable, and quick to learn
•Comfortable following systems and workflows
•Calm under pressure and customer-focused
•Social-media savvy with creative experience
•Ready to grow into a long-term virtual role

If you’re looking for someone dependable, professional, and eager to learn—I’m ready to help and grow with your business.

Top Skills

Experience: Less than 6 months

can arrange tasks, meetings, or calendars to manage time efficiently.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

careful with work to avoid mistakes.

Experience: Less than 6 months

able to create simple graphics, layouts, and designs for presentations or social media.

Experience: Less than 6 months

an input and organize information accurately and quickly.

Basic Information

Age
26
Gender
Female
Website
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Address
Taguig, NCR
Tests Taken
IQ
Score:  98
DISC
Dominance: 39%
Influence: 14%
Steadiness: 21%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
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