Psychology graduate and Registered Psychometrician with 6 months of experience as a Customer Experience Associate and currently serving as an Account Supervisor for the Member Escalation Team. Experienced in customer support, escalation management, administrative tasks, and social media management. Proficient in Canva, Google Workspace, and Notion, with strong organizational, communication, and problem-solving skills. Adaptable, detail-oriented, and comfortable working night shifts.
Core Competencies
* Customer Experience & Escalation Management* Administrative & Clerical Support* Social Media Management & Content Creation* Canva Graphic Design* Google Workspace & Notion* Calendar Management, Scheduling & Data Entry* Communication & Organization* Adaptability & Problem Solving
Experience: 2 - 5 years
Experience: 6 months - 1 year
I have been a Customer Experience Associate for a healthcare account for 6 months now and my current role is an Account Supervisor for the Member Escalation Team
Experience: 2 - 5 years
Designing different graphics in Canva for 4 years
Experience: 2 - 5 years
Handled my past school organization's social media platforms. (Facebook, Instagram, and YouTube)
Experience: Less than 6 months
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