Alma

Virtual Assistant/Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

Associates degree

Last Active

July 10th, 2026 (13 days ago)

Member Since

May 2nd, 2017

Profile Description

I started my carrier year 2013 as a Sales Secretary for 3 years and 11 months. Then, I was introduced to a BPO company where I learned a lot in an online industry. That also open my way to freelancing and as a Virtual Assistant.

Top Skills

Experience: 2 - 5 years

Answering inquiries from customers thru email and calls. Experienced using Zendesk for customer inquiries, Slack for team communication platform.

Experience: 1 - 2 years

Responsible for addressing customer concerns about website issues reported by customer support. Tasks include: 1. Investigating and verifying the reported issue, often related to user-end functionality. 2. Preparing and submitting a detailed report to the Development team. 3. Confirming resolution after the Development team resolves the issue. 4. Updating the customer via email with the resolution status.

Other Skills

Experience: 2 - 5 years

Basic Information

Age
33
Gender
Female
Website
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Address
Davao City, PHILIPPINES
Tests Taken
IQ
Score:  116
DISC
Dominance: 26
Influence: 6
Steadiness: 34
Compliance: 34
English
C2(Advanced/Mastery)
Government ID
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