Jhanene

Healthcare Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.63/hour ($1,088.00/month)

Bachelors degree

Last Active

July 13th, 2026 (6 days ago)

Member Since

September 25th, 2025

Profile Description

Provider Service Advocate with 4 years of experienced at UnitedHealthcare. I have worked with providers with claims submission, claims payment, claim rejection and claims denial. I also help them reprocessing the claim if needed. I've been also a Referral coordinator who manages patient referrals, arranges appointments, tracking pending referrals to avoid delays in patient care.

Top Skills

Experience: 2 - 5 years

As my previous role as Provider Service Advocate, I acted as the frontline partner for providers, handling claims, eligibility, and authorization issues and resolving them in one touch whenever possible. I collaborated cross-functionally to fix systemic problems, documented accurately, and adhered to HIPAA and the minimum necessary rule. I also delivered targeted education to reduce errors and improve provider satisfaction, balancing empathy with precision and timely follow-up.

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Ensures healthcare providers are properly reimbursed by managing patient billing, insurance claims, and compliance with healthcare regulations.

Basic Information

Age
28
Gender
Female
Website
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Address
QUEZON CITY
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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