Andrew

Customer Service Representative

With Timeproof

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Overview

Looking for full-time work (6 hours/day)

at $3.31/hour ($480.00/month)

Bachelors degree

Last Active

July 8th, 2026 (7 days ago)

Member Since

September 25th, 2025

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in customer service, sales support, and e-commerce tasks. My background in the call center industry has trained me in effective communication, problem-solving, and multitasking, while my retail experience as a Brand Specialist strengthened my skills in sales, inventory, and client engagement.
I have also worked on product listing and inventory management, where I created accurate product descriptions, monitored stock, and organized data using Excel, Google Sheets, and basic HTML/CSS formatting. These skills make me well-suited for e-commerce support, admin tasks, and data management.
With additional training from BYU–Pathway Worldwide, I have developed strong time management and online collaboration skills. I am committed to delivering quality results, adapting to client needs, and providing reliable support to help businesses save time and grow.
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Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

previously worked as a Customer Service Representative, where I handled customer inquiries, resolved issues, and ensured a positive customer experience through clear and professional communication. I supported clients via email, live chat, and phone, using tools like [insert tools, e.g., Zendesk, Freshdesk, Intercom] to manage tickets and track resolution times. I consistently met performance metrics such as response time, customer satisfaction (CSAT), and issue resolution rates. My role also involved active listening, empathy, and problem-solving, especially in handling complaints or escalations. I worked closely with other departments to ensure quick solutions and a seamless customer journey. My experience helped me develop strong skills in multitasking, CRM systems, time management, and maintaining a calm, helpful attitude—even under pressure.

Other Skills

Basic Information

Age: 24

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cadiz, Negros Occidental

Tests Taken: IQ
Score: 91: DISC
Dominance: 36%
Influence: 21%
Steadiness: 37%
Compliance: 6%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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