Certified CLIO Administrator with over 8 years of experience in customer service, sales operations, and BPO team leadership. Skilled in client relations, CRM management, and process optimization, with proven expertise in using platforms such as CLIO, VICI, Microsoft 360, and CRISP. Strong background in coaching, task management, and cross-functional support to drive team performance and deliver excellent customer experiences. Highly adaptable and detail-oriented professional, committed to efficiency, problem-solving, and continuous improvement in fast-paced environments.
Experience: 5 - 10 years
Over 8 years of experience handling customer inquiries, ensuring satisfaction, and building long-term client relationships.
Experience: 1 - 2 years
Led inbound sales teams in BPO, handling performance reviews, coaching, and escalations.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.