Hazel
Customer Service & Support, Healthcare Billing & HIPAA Compliance, Insurance Pol
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Associates degree
Last Active
June 4th, 2026 (6 days ago)
Member Since
September 22nd, 2025
Profile Description
I am a highly motivated and detail-oriented professional with over 9 years of experience in customer service, healthcare billing, insurance operations, and quality auditing. My expertise includes handling customer inquiries, policy administration, claims processing, and strict compliance with HIPAA standards. I am also skilled in quality monitoring, coaching, and process improvement to help teams deliver excellent results.
I want to be known as a reliable, adaptable, and results-driven worker who consistently goes above and beyond expectations. Recognized as a top performer in my previous roles, I take pride in providing accurate, efficient, and customer-focused support while maintaining professionalism and confidentiality. My goal is to bring the same level of dedication and excellence to every client I work with.
Top Skills
Customer Support » Healthcare
Experience: 1 - 2 years
Healthcare Support & HIPAA Compliance – Managed patient billing inquiries, payments, and claims while maintaining confidentiality and compliance with healthcare standards.
Customer Support » Insurance
Experience: 2 - 5 years
Supported advisers with policy updates, member enrollment, and data accuracy while utilizing Microsoft Office tools effectively.
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Assisted customers with subscriptions, billing, and account issues, while applying effective retention strategies to resolve concerns (Alorica).
Customer Support » Customer Service
Experience: 5 - 10 years
Assisted customers with subscriptions, billing, and account issues, while applying effective retention strategies to resolve concerns (Alorica).
Office and Administration » Account Management
Experience: 1 - 2 years
Account Management & Communication – Handled inbound customer requests, troubleshooting, and billing resolutions with clear and professional communication.
Office and Administration » Quality Assurance
Experience: Less than 6 months
Quality Auditing & Coaching – Monitored agent performance, provided feedback, and created reports to drive process improvements and maintain high service standards.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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