My most relevant work experience is in BPO.
I have experienced providing support to clients with businesses in the fields of healthcare, telecom and retail.
These
clients have businesses based in US and UK.
My expertise is on service delivery to satisfy client demands.
I have a strong experience in a leadership/management role.
Experience: 10+ years
More than 10 years in a supervisor/management role.
Experience: 5 - 10 years
9 years in customer and provider services both in voice and chat support for a US-based healthcare business.
Experience: Less than 6 months
Less than 6 months as an Operations Manager in a back office support for a client with a e-commerce business. The back office support we provide is processing customer disputes, returns and refunds.
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