Social Media Manager with Administrative Work Skills

I have extensive experience in social media content creation, having managed and developed content for Gentle Skind, NU Clark Psychology Society, Oro Yoga Wellness & Alas Tres Coffee, and personal projects. My work includes creating and scheduling engaging posts, designing branded graphics, producing short-form videos, and curating content that aligns with each brand’s identity. I also optimize content based on performance metrics to increase engagement and maintain a strong online presence across platforms such as Facebook, Instagram, TikTok, and LinkedIn.

I have experience handling administrative tasks for Oro Yoga Wellness and Alas Tres Coffee, including creating and maintaining financial reports, tracking income and expenses, and analyzing data to support business decisions. I organized records, monitored operations, and helped streamline processes to ensure efficiency and accuracy. This work strengthened my organizational skills, attention to detail, and ability to manage multiple responsibilities in fast-paced environments.

I’ve handled customer support for Gentle Skind and Oro Yoga Wellness, assisting clients with inquiries through social media, email, and in-person interactions. I make it a priority to respond promptly and professionally, helping resolve issues while ensuring a positive experience. This work has strengthened my communication skills, problem-solving abilities, and my ability to manage multiple client requests efficiently.

I have hands-on experience in social media management, having overseen the online presence for Gentle Skind and the NU Clark Psychology Society. In these roles, I developed content strategies, managed posting schedules, monitored engagement, and interacted with audiences to build community and brand loyalty. I coordinated campaigns, curated content, and ensured consistent messaging across platforms such as Facebook, Instagram, TikTok, and LinkedIn, while analyzing performance metrics to optimize reach and engagement effectively.

I have experience in appointment setting and scheduling at Oro Yoga Wellness, where I managed client bookings through Jotform and coordinated daily schedules to ensure smooth studio operations. I handled inquiries, confirmed appointments, and maintained accurate records, providing reliable support to both staff and clients. This role strengthened my organizational skills, attention to detail, and ability to manage multiple tasks efficiently in a fast-paced environment.

At Gentle Skind and Alas Tres Coffee, I managed marketing strategies to increase brand visibility and engagement. This involved creating promotional materials, conducting market research, coordinating campaigns, and analyzing results to optimize performance. Through these responsibilities, I developed strong skills in strategic planning, creative content development, and audience engagement, ensuring marketing initiatives aligned with overall business goals.