Sherina

Virtual Assistant | Customer Support |Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $4.23/hour ($818.18/month)

Bachelors degree

Last Active

July 16th, 2026 (2 days ago)

Member Since

September 17th, 2025

Profile Description

I’m Sherina Silvano, a reliable Virtual Assistant and Customer Support Specialist with experience supporting clients in the e-commerce, travel, coaching, and service industries. I help business owners stay organized and provide excellent customer experiences through email and calendar management, customer support, lead nurturing, and administrative support.

I have experience handling voice, chat, and email support, qualifying leads, managing opportunity pipelines, scheduling appointments, processing billing and refunds, and maintaining CRM systems. I’m also experienced in creating SOPs, updating FAQs, and improving workflows to help teams operate more efficiently.

I’m skilled in using tools such as GoHighLevel, ClickUp, Airtable, SAP CRM, Slack, Google Workspace, Canva, Zoom, and ChatGPT. I’m highly organized, detail-oriented, a fast learner, and committed to providing professional and dependable support to clients and their businesses.

Top Skills

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 2 - 5 years

Office and Administration » Calendar Management » Scheduling

Experience: 6 months - 1 year

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaluyong

Tests Taken: IQ
Score: 128: DISC
Dominance: 36%
Influence: 11%
Steadiness: 31%
Compliance: 22%: English
C1(Advanced)