Detail-oriented and patient-focused Medical Virtual Assistant and Customer Service Representative with 3+ years of experience
supporting U.S. healthcare accounts. Skilled in insurance verification, prior authorizations, claims processing, denial management,
referral coordination, appointment scheduling, and patient support.
Experienced in EMR/EHR documentation, inbound and outbound patient communication, and HIPAA-compliant healthcare
operations. Proficient in eClinicalWorks (eCW), RingCentral, Avaya, Zoom, Microsoft Teams, and Google Workspace. Known for
accuracy, efficiency, strong communication, and ability to support high-volume healthcare environments.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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