Currently, I'm a manager of a BPO company.
I am in charge of the daily operations of the telecommunications client that we're supporting.
Customer service is where I'm comfortable in.
I understand how important it is to satisfy customers.
Communicating to American (English-speaking) clients is not a problem for me.
I report on performance on a weekly/monthly basis.
I handle 100++ employees and I make sure that everyone are getting the support that they need to do an excellent job for our clients.
I oversee 7 supervisors, guiding them on how to handle people and enhance their leadership skills.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.