Jenelyn
Customer Service Specialist| Content Editor
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.49/hour ($480.00/month)
Bachelors degree
Last Active
July 5th, 2026 (5 days ago)
Member Since
September 13th, 2025
Profile Description
Hi! I’m
What I Offer:
????Operations Management and Administrative Support
????Customer Support & Chat Support
???
????Customer Service Excellence
????Content Creation & Proofreading
????Data Entry & Research
With 8 years of experience in the Call Center Industry, I have helped multiple clients improve their workflow and increase efficiency. I am detail-oriented, reliable, and always eager to learn new tools to serve my clients better.
Looking for a dedicated freelancer to help you? Let’s talk! I’d love to discuss how I can assist your business.
Top Skills
Marketing » Content Creation » Proofreading
Experience: 1 - 2 years
Served as Content Editor/QA, reviewing documents, scripts, and customer-facing content to ensure accuracy, grammar, and compliance with brand standards.
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Experienced with MS Excel, Google Sheets, and reporting tools, creating dashboards and performance reports to support data-driven decision-making. Provided coaching, mentoring, and performance reviews to drive continuous improvement.
Customer Support » Customer Service
Experience: 5 - 10 years
Over 8 years of experience handling diverse customer inquiries across voice, chat, and email support. Skilled in resolving complex issues with empathy, professionalism, and efficiency
Other Skills
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sibulan, Negros Oriental
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 17
- Influence: 30
- Steadiness: 24
- Compliance: 29
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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