I have strong experience in customer service, data entry, and chargeback support. I enjoy assisting customers and making sure they feel heard and valued. I’m also detail-oriented when it comes to entering and maintaining accurate records. In my role as a chargeback specialist, I’ve gained expertise in analyzing disputes, preparing supporting evidence, and resolving cases effectively to help protect company revenue.
Experience: 5 - 10 years
Customer Service - Over 8 years of experience handling customer concerns with professionalism and empathy, ensuring satisfaction and building long-term relationships. Data Entry - Highly accurate and detail-oriented in entering, organizing, and maintaining large volumes of information in various systems and databases Chargeback Management - Experienced in analyzing disputes, gathering supporting documents, and resolving cases effectively to safeguard company revenue.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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