CUSTOMER SUPPORT SPECIALIST|MEDIA BUYER|BOOK-KEEPER,ADMIN TASK|ACCOUNT EXECUTIVE

I have been working as a Bookkeeper for almost a year, assisting businesses in maintaining accurate financial records and smooth day-to-day operations. With strong attention to detail and organizational skills, I help clients manage their accounts efficiently while ensuring transparency and accountability. Keeping financial records accurate, updated, and well-organized. I also create and maintain customized spreadsheets for budgets, inventory, and expense tracking, giving my clients a clear overview of their business performance.

I also offer support in creative tasks such as basic graphic design and video editing. Using tools like CapCut and Kapwing, I create simple yet engaging visuals and videos tailored for social media posts, marketing content, and client presentations. My work includes designing layouts, adding text and graphics, trimming and enhancing video clips, and creating eye-catching short-form content. With these skills, I help clients maintain a consistent and professional online presence, making their brand more appealing and impactful.

I specialize in handling product processing and order fulfillment tasks to ensure smooth and efficient e-commerce operations. My role includes managing online inventories, coordinating with suppliers and logistics partners, and making sure customer orders are processed accurately and delivered on time. Track order status and provide customers with updates. Handle returns, exchanges, and after-sales support. By taking care of the entire product processing and fulfillment workflow, I help businesses save time, reduce errors, and provide a seamless shopping experience for their customers.