Giselle

Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (9 days ago)

Member Since

September 7th, 2025

Profile Description

Customer Service Representative with experience in technical support, customer retention, and administrative operations. Skilled in resolving customer concerns, troubleshooting technical issues, and delivering high-quality service in fast-paced environments.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

As a Customer Service Representative, I have taken on the responsibility of being the first point of contact for customers, ensuring that every interaction is handled with patience, empathy, and professionalism. In this role, I’ve had the opportunity to assist customers by answering inquiries, resolving concerns, processing orders, and guiding them through company products and services. Through my experience, I have learned the importance of active listening and clear communication to truly understand customer needs. I’ve also developed strong problem-solving skills by finding solutions quickly and effectively, even in challenging situations. One of the most rewarding aspects of this role for me is being able to turn a frustrated or uncertain customer into a satisfied one by providing the right support and reassurance. This experience has also allowed me to grow in multitasking, time management, and adaptability, especially when handling multiple requests at once. More importantly, it has taught me how vital customer service is to maintaining trust and building long-term relationships between customers and the company.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Makati

Tests Taken: IQ
Score: 125: DISC
Dominance: 21%
Influence: 17%
Steadiness: 34%
Compliance: 28%: English
C2(Advanced/Mastery)